Appointment Policy
We strive to remain on schedule but please understand that emergencies do arise from time to time. Out of consideration to our patients who have scheduled appointments, we do not see “walk-ins” but will accommodate and schedule same day appointments for urgent care, as needed. Please call ahead to schedule an appointment so that we can give you the proper attention that you deserve. If you are more than 15 minutes late for your scheduled appointment, your appointment may have to be rescheduled. This is in consideration for our other patients who have appointments.
We request that you notify us 24 hours in advance if you cannot keep your scheduled appointment. It is the policy of our clinic that we reserve the right to bill patients for missed or no-show appointments unless canceled with at least 4 hour in advance.
Financial Policy
Payment is due at the time of service, be this as a self-pay patient or patient with insurance that is subject to co-pay per visit and/or deductible. We accept cash, check and most major credit cards including Visa, MasterCard, Discover and American Express.
Past due balances are initially handled through our billing office. If balances are not collected within 90 days, your account may be turned over to a third party collections agency. This will affect your credit rating and your medical care with this practice.
Click here to review all of our Financial Policies
Medical Records Policy
Our practice cannot send or receive medical records to or from another medical office without the patient’s written authorization. If you wish to transfer any medical records, please download our Transfer of Medical Records Form, complete it and return it to the facility that has the records you wish to transfer.
